2025 Resort Marketing Conference Asia Partners

Profitroom | Empowering Hotels Directly

Profitroom is the creator of a uniquely refined direct booking platform, designed exclusively for remarkable hotels that seek more than functionality—they seek distinction.

Crafted with passion and precision, our technology doesn’t just drive results; it inspires them. Hotels using Profitroom have seen direct bookings soar—some by as much as 96%—thanks to a seamlessly orchestrated system that brings together elegant website integration, automated marketing, SEO and SEM performance, and personalized upselling journeys. Every interaction is infused with intelligence, beauty, and purpose.

More than a tool, Profitroom is a partner in creating unforgettable guest experiences. It empowers hoteliers to attract more guests, elevate brand prestige, and provide service that feels intimate, effortless, and truly exceptional.

Because at Profitroom, we believe your guests deserve more than a stay—they deserve a story.

Cendyn Overview:

Cendyn is a global hospitality cloud-based technology company that enables hotels to drive revenue, maximize profitability, and create deeper connections with guests through its integrated solutions.

Serving hoteliers for 30 years, Cendyn drives commercial success for hotels through its Find, Book, Grow promise: find the right guests; drive them to book direct, and grow loyalty and revenue across the spectrum of digital guest interactions.

Cendyn has over 35,000 customers worldwide in more than 150 countries generating more than $20 billion in annual hotel revenue. The company supports its growing customer base from locations across the globe, including the United States, France, the United Kingdom, Singapore, Bangkok, and India.

To find out more, visit cendyn.com

Product Taglines:

FIND:

Web – AI-ready hospitality websites that protect your brand and grow direct demand.

DMP – Capture demand and direct bookings by managing your multichannel digital advertising campaigns from one single platform.

Rate match – Boost profit by ensuring rate of parity and personalizing the guest experience on your direct booking channel.

Creative strategy – Fuel digital success and boost direct bookings through effective creative design services for your website and digital marketing efforts.

Full service Digital marketing – Maximize your online presence, attract new guests, and drive direct bookings.

SEO & GEO Services – Increase brand visibility and drive higher-quality traffic through traditional and AI organic search

BOOK:

Booking engine – Convert lookers into bookers with our responsive, powerful, intuitive, and elegant booking engine.

CRS – Optimize demand across global distribution channels on a state-of-the-art, flexible, scalable, cloud-based reservations system with intelligent rate and inventory management tools for enterprise customers.

Call Centre Booking Engine – From enhanced tools and flexible workflows for reservations agents to loyalty program integrations and voice services, Cendyn offers powerful, web-based solutions for all your call center needs.

Corporate Sales – Realize increased sales and optimized visibility at the point of sale from the most relevant international feeder markets for GDS bookings.

GDS – Enhance your GDS footprint by establishing seamless connectivity, boosting sales and visibility, and securing international GDS transactions.

Proposals – Create personalized proposals that allow you to monitor review status and close group business faster.

Catering – Manage specialty, catering and event menus with ease while eliminating costly and time-consuming paper menus with an on-brand, touchless catering platform.

GROW:

CRM – Turn your guest data into direct revenue across every property, every revenue stream, and now every AI search.

B2B Sales: Connect your B2B sales and B2C marketing through one shared hospitality data foundation, bringing accounts, campaigns, analytics and PMS data together.

Loyalty – Turn your loyal guests into repeat, direct booking customers with personalized rewards, exclusive offers and experiences designed to increase engagement and guest lifetime value.

Revintel – Tap into your disparate datasets by transforming them into actionable business intelligence so you can make quicker decisions that impact change.

Guestrev – Supercharge profit from every segment and deploy a total revenue management and profit optimization solution.

Grouprev – Maximize the value of each group and event space with this demand-based group pricing and forecasting tool.