News & Insights

NEWS & INSIGHTS FOR HOTELS & RESORTS

How Tech Tools Help Navigate Hotel Management Challenges

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The Power of Loyalty Programs Plusgrade’s survey

The Power of Loyalty Programs Plusgrade’s survey

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Innofac Show - Heidi Genpel keynote speaker

3 keys that will shape the future of Hospitality

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Executive Interview: Barb Bowden, Complex Managing Director, Loews Sapphire Falls Resort and Loews Royal Pacific Resort at Universal Orlando

Executive Interview: Barb Bowden, Complex Managing Director, Loews Sapphire Falls Resort and Loews Royal Pacific Resort at Universal Orlando

Hear from a revenue management pioneer about the evolving and exciting hospitality industry. Q: How has your career in hospitality opened your world? A: Without a doubt, I think my career in […]

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5 key principles for success in the hotel and restaurant business moving forward

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Best Western completes acquisition of WorldHotels

Best Western completes acquisition of WorldHotels

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HSMAI Digital Marketing Advisory Board for hotel leaders

2019 Hospitality Trends to Watch: Four Hilton Leaders Take a Look Back, and Forward

Welcome to 2019 in hospitality. Read the full article at HSMAI Global…

Will opaque bookings be your best friend in low-season?

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What guarantees a bad hotel guest review? (and how to avoid it)

What guarantees a bad hotel guest review? (and how to avoid it)

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6 tips to maximize your hotel restaurant profitability

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5 Ways to Use Videos in Your Hotel’s Social Media Marketing Strategy (With Examples)

5 Ways to Use Videos in Your Hotel’s Social Media Marketing Strategy (With Examples)

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HSMAI Digital Marketing Advisory Board for hotel leaders

IHG celebrates the first anniversary of avidTM hotels, the company's newest mainstream brand

Since the brand’s launch, IHG has built strong momentum for avid hotels: Read the full article at HSMAI Global…

HSMAI Digital Marketing Advisory Board for hotel leaders

Cendyn is North America's Leading Hotel CRM Technology Provider & Data Driven Marketing Agency for 2018, as voted by prestigious World Travel Awards

Cendyn, the leading provider of hotel CRM and hotel sales platforms in the hospitality industry, has been voted as North America’s Leading Hotel CRM Technology Provider and North America’s Data […]

HSMAI Digital Marketing Advisory Board for hotel leaders

Nor1 to Offer Its Upgrade, Upsell, and Merchandising Platform to More Hotels and Resorts Worldwide Through Partnership with HRS

Nor1, Inc. today announced a distribution partnership with Hospitality & Retail Systems (HRS) to expand its reach to more hotels around the world and enable them to increase RevPAR and […]

HSMAI Digital Marketing Advisory Board for hotel leaders

Raffles and Rizzoli partner to provide a glimpse into the glamour, romance and history of a legendary luxury brand

Raffles Hotels & Resorts, one of the most revered names in luxury hospitality, is pleased to announce a new collaboration with Rizzoli New York. Soirees, Sojourns & Stories is a […]

HSMAI Digital Marketing Advisory Board for hotel leaders

Marketing Leaders Embrace Gdpr As Path To Trust And Improved Experiences As Compliance Laggards Shirk Responsibility And Fail To Champion Change

While some organizations saw the May 25 enforcement deadline for the General Data Protection Regulation (GDPR) as the finish line for compliance, leading edge marketing executives saw the day as […]

HSMAI Digital Marketing Advisory Board for hotel leaders

Alila Hotels and Resorts Chooses Infor to Streamline Operations and Increase Business Efficiency Customer Service and Satisfaction was Key to Selection Choice

Infor, a leading provider of industry-specific cloud applications, has announced that Alila Hotels and Resorts has deployed Infor Hospitality Management System (HMS) and Infor Revenue Management Solution (RMS) for its […]

HSMAI Digital Marketing Advisory Board for hotel leaders

HTNG Publishes Framework for Hotels Implementing Voice Technologies

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HSMAI Digital Marketing Advisory Board for hotel leaders

It seems like everywhere you turn, some type of concierge service is being offered: Chief Concierge of The Jung Hotel and Residences, Claudette Breve, Sees the Industry Growing Stronger in The Next 5

ALICE spoke with Chief Concierge of the Jung Hotel and Residences of the New Orleans Hotel Collection, Claudette Breve, about the impact of technology on the concierge profession, the current […]

HSMAI Digital Marketing Advisory Board for hotel leaders

Online Reputation Management, Mobile Experience and Driving Direct Bookings Critical Areas of Focus for U.S. Travel Businesses, According to New TripAdvisor-Ipsos MORI Study

TripAdvisor, Inc. (NASDAQ: TRIP) today announced the results of its 2018 “Hospitality Sector Report” in partnership with Ipsos MORI showcasing the top concerns and areas of focus for travel businesses, […]

HSMAI Digital Marketing Advisory Board for hotel leaders

J.D. Power Repeat: Microtel by Wyndham and Wingate by Wyndham Once Again Earn Highest 2018 Hotel Guest Satisfaction Segment Ratings

Top-ranked Wyndham Hotels & Resorts (NYSE: WH) brand duo, Microtel by Wyndham and Wingate by Wyndham, secured the highest guest satisfaction rankings in J.D. Power’s 2018 North America Hotel Guest […]

HSMAI Digital Marketing Advisory Board for hotel leaders

Do we really buy those 'Top-Rated' deals when we shop online? New study says rankings matter but how so may surprise you – phys.org

According to a new study, the answer is, “yes” and “no.” Read the full article at HSMAI Global…

HSMAI Digital Marketing Advisory Board for hotel leaders

Vacation Ownership Professionals Forecast Steady Consumer Interest Despite Increased Competition, Capital One Survey Finds

More than 90 percent of vacation ownership professionals expect that consumer interest in the timeshare market will be stronger or on par with the past year, according to Capital One’s […]

HSMAI Digital Marketing Advisory Board for hotel leaders

Blockchain: opportunity or hype?

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HSMAI Digital Marketing Advisory Board for hotel leaders

Top distribution experts share practical advice for hoteliers

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HSMAI Digital Marketing Advisory Board for hotel leaders

Marriott Content Studio Production The Other End Of The Earth' From Ritz-Carlton Reserve Makes Festival Debuts In Boston And Baton Rouge

The latest production from the Marriott Content Studio, THE OTHER END OF THE EARTH, will screen at the 6th Annual Louisiana International Film Festival (LIFF) in Baton Rouge, Louisiana as […]

HSMAI Digital Marketing Advisory Board for hotel leaders

Skip the Tourist Stuff and Just Lock Yourself Up in This Hotel's Bananas Gaming Suite | gizmodo.com

If you’re a gamer who doesn’t want to haul a PC with you on vacation, you could book your next trip to Panama City where the local Hilton has packed […]

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HSMAI Digital Marketing Advisory Board for hotel leaders

Hotel or commune? New wave of lodging is aimed at digital nomads who want more than Wi-Fi connection | By chicagotribune.com

Eyes closed, poised in a lotus position, I mentally slip away from our morning mindfulness instruction to meditate on the joy that we might offer the world today. Read the […]

HSMAI Digital Marketing Advisory Board for hotel leaders

Swiss-Belhotel Among Top 10 Most Active Brands In Saudi

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Shangri-la Singapore hotel suites for kids

Suites For Kids At Shangri-La Hotel Singapore Are Not To Be Believed | forbes.com

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What type of disruptive leaders will the hotel industry need?

What type of disruptive leaders will the hotel industry need?

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HSMAI Digital Marketing Advisory Board for hotel leaders

Kleindienst Group Launches The Floating Venice – the World's First Underwater Luxury Vessel Resort – in The World Islands, Dubai

Kleindienst Group today launches The Floating Venice, the world’s first underwater luxury vessel resort at Cityscape Global. Valued at 2.5Bn AED (680m USD), The Floating Venice will be located in […]

HSMAI Digital Marketing Advisory Board for hotel leaders

Coolest Hotels in the Wild: From Glass Pods in New Zealand to Luxury Tree Houses in Thailand | independent.co.uk

These days, a bed, clean sheets and a mini bar isn’t enough to impress; modern travellers are searching for the most unique getaway, an experience that really kicks their trip […]

HSMAI Digital Marketing Advisory Board for hotel leaders

Choice Hotels Teams Up with the American Red Cross and Boys & Girls Clubs of America for Natural Disaster Recovery Efforts

Choice Hotels International, Inc. (NYSE: CHH), one of the world’s leading hotel companies, is donating up to 1,250 free hotel nights to the American Red Cross and Boys & Girls […]

HSMAI Digital Marketing Advisory Board for hotel leaders

Ex-England and Harlequins captain Nick Easter to be guest speaker at HOSPACE2017 Gala Awards Dinner on 2 November

Former England number eight and Harlequins captain Nick Easter is to be the guest speaker at the HOSPACE2017 Gala Awards Dinner on 2 November at the Royal Lancaster London, W2 […]

HSMAI Digital Marketing Advisory Board for hotel leaders

INTEREL secures 10m growth capital to fuel expansion of its Internet of Things (IoT) solutions for the hospitality industry

Paris, 7th September 2017 – Jolt Capital SAS, an independent and growing private equity firm, regulated by the Autorite des Marches Financiers (AMF), has announced the investment of 10 million […]

HSMAI Digital Marketing Advisory Board for hotel leaders

Maestro PMS Integrates with Listrak Digital Marketing to Increase Bookings, Guest Loyalty

Markham, Ontario Maestro PMS announced it completed integration with the Listrak hospitality data platform. Read the full article at HSMAI Global…

HSMAI Digital Marketing Advisory Board for hotel leaders

Forbes Names Marriott International One of the World’s Most Innovative Companies

Marriott International, Inc., was recently named to the Forbes 2017 World’s Most Innovative Companies list. (Excerpt)

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HSMAI Digital Marketing Advisory Board for hotel leaders

Why Managing your Hotel’s Digital Assets Saves Time and Money

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