Panitchaya (Som) Dungprom, Senior Business Development Manager from Lighthouse based in Thailand. Over 15 years of experience in sales and team management, specifically in the Hotel and Tourism Industry. Specializes in revenue management, emphasizing driving revenue and enhancing online presence. Ecommerce Expertise in managed online marketing strategies, content, and online presence for hotel websites and OTAs. Customer Service Management having progressed from customer service roles to managing diverse teams, with a strong record in complaint resolution and partner relations.