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  • Partnership
  • Membership
  • Events
    • All Upcoming Events
    • Resorts Marketing Conference Asia
    • Past Conferences
      • 2025 Commercial Leaders Forum -Seoul
      • 2025 Commercial Strategy Conference APAC (formerly ROC)
      • 2024 Revenue Optimization Conference Asia Pacific (ROC)
      • 2024 Digital Marketing Conference – SEA: Phuket
      • 2024 Commercial Strategy Conference KOREA
      • 2024 Commercial Strategy Conference INDIA
      • Other Past Events
  • Education
  • News & Insights
  • About
    • About HSMAI
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    • Commercial Advisory Board
    • Australia/ Pacific Chapter
    • Greater China Chapter
    • India Chapter
    • Indonesia Chapter
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    • Korea Chapter
    • Singapore Chapter
    • Thailand Chapter

Service

Resources around the topic of Service in hotels and the hospitality industries.
Insights & thought leadership from global hospitality human resources executives

Insights & thought leadership from global hospitality human resources executives

13th April 2021
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What’s on the Minds of Hospitality HR Professionals in Asia Pacific?

What’s on the Minds of Hospitality HR Professionals in Asia Pacific?

18th September 2020
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COVID-19 & The Hotel Industry Worldwide

COVID-19 & The Hotel Industry Worldwide

20th March 2020
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A Revenue Leader’s Response in a Crisis – some reflections

A Revenue Leader’s Response in a Crisis – some reflections

13th February 2020
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The skill sets required by hotel marketers are rapidly changing.

The skill sets required by hotel marketers are rapidly changing.

30th January 2020
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Restaurant Revenue Management Resources for Hotels

Restaurant Revenue Management Resources for Hotels

23rd January 2020
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Hottest food and beverage trends in hotel dining for 2019

Hottest food and beverage trends in hotel dining for 2019

19th September 2018
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Winning tactics to help your hotel appeal to solo female travellers

16th July 2018

Solo travel, particularly among women, is on the rise so your hotel needs to be aware of how to attract this special market. Here are some winning tips. Not only […]

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Asia’s Leading Hoteliers Collaborate to Create New ‘Revenue Ready’ Portal

24th October 2017
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