BUILDING A REVENUE CULTURE ACROSS YOUR HOTEL
Join Bilal Chamsine for a practical session on how to develop a revenue culture across your hotel. It’s not just up to the Revenue Manager, everyone needs to be involved, from the Front Desk to the Housekeepers. Bilal will provide some great guidance on how to get started and develop the right culture.
* This session covers one course of ten from the HSMAI Certificate in Revenue Management (Hospitality)
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Bilal Chamsine GM, Novotel Bali Nusa Dua and President, HSMAI Indonesia
Worked in the hospitality industry for 25 years in Sweden, the US, and Indonesia.
Graduate of the University of Nevada, Las Vegas with a B.S. degree in Hospitality Management and of Cornell University, New York with Revenue Management and Hotel Real Estate Investments & Asset Management degree.
Joined Accor group as a General Manager for Novotel Bali Nusa Dua and Novotel Manado. Previously worked for W Bali-Seminyak, Century Park Hotel Jakarta, The Marriott in San Francisco, The Wynn and Palms Hotels in Las Vegas.Formed an Indonesian Revenue Management Committee by collaborating with HSMAI and has been elected as President of HSMAI, Indonesia to lead the chapter. He is also a member of the HSMAI Revenue Management Advisory Board Asia Pacific.
WHERE IS ONLINE HOTEL DISTRIBUTION GOING?
Join HSMAI’s Indonesia Board Member and Senior Vice President I.T. and E-Commerce Matthew Faull, from Swissbel Hotels, as he provides hoteliers with a guide to where the distribution of rooms is going. More disruption in the travel industry has meant distribution is changing yet again so don’t miss out on hearing what’s coming and what you should be doing about it!
* This session covers one course of ten from the HSMAI Certificate in Revenue Management (Hospitality)
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Matthew Faull SVP Information Technology and E-Commerce, Swiss-belhotel International and National Advisory Board, HSMAI Indonesia
THE ART & SCIENCE OF HOTEL PRICING
Join HSMAI’s Advisory Board Member, Fabian Bartnick from ”Revenue Management Reimagined” and learn about Hotel Pricing. Hoteliers offer multiple rates for essentially the same room type, so it’s critical you understand the importance of pricing and all it encompasses. This course explores the strategic pricing and the various pricing-related elements.
This presentation covers:
– How to price your different room types
– Different types of pricing explained
– Understand the impact of discounting and how to calculate the occupancy needed to offset discount offers
– Understanding the psychology of pricing including decoy and anchor pricing
– Pricing tactics to improve your profits
* This session covers one course of ten from the HSMAI Certificate in Revenue Management (Hospitality)
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Fabian Bartnick Founder, Infinito and HSMAI Revenue Advisory Board Member
