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  • Partnership
  • Membership
  • Events
    • All Upcoming Events
    • Resort Marketing Conference APAC: Phuket
    • Past Conferences
      • 2025 Commercial Leaders Forum -Seoul
      • 2025 Commercial Strategy Conference APAC (formerly ROC)
      • 2024 Revenue Optimization Conference Asia Pacific (ROC)
      • 2024 Digital Marketing Conference – SEA: Phuket
      • 2024 Commercial Strategy Conference KOREA
      • 2024 Commercial Strategy Conference INDIA
      • Other Past Events
  • Education
  • News & Insights
  • About
    • About HSMAI
    • Contact us
    • Commercial Advisory Board
    • Australia/ Pacific Chapter
    • Greater China Chapter
    • India Chapter
    • Indonesia Chapter
    • Japan 日本
    • Korea Chapter
    • Singapore Chapter
    • Thailand Chapter

News Archive

Tag Archives for: "Sales"

Why customer experience is such a hot topic in travel

20th December 2017
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    Iconic Leadership, Innovation by Necessity, the Human Resource, and Mindset with Mike Leven

    Iconic Leadership, Innovation by Necessity, the Human Resource, and Mindset with Mike Leven

    23rd August 2017

    Lodging Leaders have interviewed one of HSMAI’s greatest supporters, who is one of the industry’s most experienced hoteliers.  Michael Allen Leven, also known as Mike, has served the [...]

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