WATCH: TURNING RESTAURANT REVENUE INTO PROFIT

Posted on 17th April 2024

Have you ever come across fantastic pricing and revenue management ideas but encountered resistance when trying to implement them (think crossed arms and glares)? How can you turn this resistance into revenue?

I recently had the privilege of sitting down with Jeannette Ho, an expert at navigating these challenges. In our latest video, Jeannette shares invaluable insights on transforming resistance into significant revenue opportunities.

In our discussion, Jenanette talks about building an internal sales force, underscores the importance of culture in strategy, and shows how these strategies not only sustain success but also foster a sense of team unity and enthusiasm.

Whether you’re a seasoned professional or just starting out, this conversation is filled with practical strategies. Jeannette’s approaches are about more than just overcoming obstacles; they’re about leveraging them to improve your bottom line, bring in revenue, unify your team, and increase customer satisfaction.

Tune in, watch, and learn how to transform resistance into a pathway for success!

About the authors

Professor Sherri Kimes & Jeannette Ho

Key insights

💰Revenue managers often face resistance when implementing new programs, but turning that resistance into revenue is key to success.
💡Building an internal sales force and motivating employees to work on their own ideas can sustain success and create a winning culture.
🍽️Culture eats strategy – building a new culture within the company is essential for successful implementation of new strategies.
🏆The program to mentor poor performing servers saw sudden success, sparking interest from others, highlighting the importance of sustaining a winning circle.
📈Sharing best practices and wins through internal social media platforms can motivate and recognize active users while encouraging others to participate.

Originally posted at: https://www.linkedin.com/pulse/from-resistance-revenue-sherri-kimes-b1c7c/

Jeannette Ho

VP Banyon Tree Brand & Commercial for AccorHotels Luxury Division
Professor Sheryl Kimes

Professor Emeritus, Cornell University – School of Hotel Administration

Digital, digital marketing, hotels, Restaurant, TRM