With a career spanning hospitality and technology, he brings a deep understanding of the challenges hoteliers face and how technology can help solve them.

Growing up with a father who managed hotels, he gained early insight into hotel operations, guest experience and the commercial pressures facing the industry, including the growing impact of Online Travel Agencies (OTAs). This background shaped his approach to hospitality technology, focusing on practical solutions to real challenges rather than simply selling products.

Over four years at The Hotels Network, he built and led the Customer Success team across Asia Pacific, managing enterprise relationships with leading hospitality groups and a portfolio of more than 500 properties across Southeast Asia, South Asia, the Middle East and Europe. Progressing from intern to Team Lead, he developed extensive experience in customer relationships, commercial strategy and regional account management.

He is currently Regional Director of Key Account Management, APAC at TrustYou, where he helps hotels address one of the industry’s longstanding challenges: fragmented guest data. Through TrustYou’s Customer Experience Platform (CXP), Customer Data Platform (CDP) and AI Agents, he works with hotels to unify guest intelligence, improve personalisation and automate guest experiences at scale.

Based in Bangkok for the past three years, he brings strong cross-cultural experience and commercial expertise across diverse markets. He speaks English, French and German fluently, with basic proficiency in Spanish.